The vehicle must be returned after the end of the lease specified in the contract. The vehicle return time should be the same as the pick-up time. In case of a delay of more than 60 minutes, an additional rental day will be charged.
Can I return the vehicle outside of working hours?
You can return the vehicle outside of working hours, but you need to notify the agency. Such service is charged additionally.
How can I pay for the car rental service?
When taking over the vehicle, the rental and deposit funds are deposited. Rental costs are charged on the way back. The method of payment can be cash or one of the payment cards.
In case of vehicle damage, how much and how is the damage paid?
If the damage you caused to the rented vehicle is not covered by any additional coverage, it will be charged to you in accordance with the pre-agreed tariffs and in accordance with the chosen insurance package, from the funds deposited when taking over the vehicle. You will also be charged an administrative fee for processing the adverse event. The client is obliged to provide inspection of all documentation handed to him by the police or another person (police report, breathalyzer report, completed European accident report) and fill in the accident statement at the office after returning the vehicle.
* All damages caused to the vehicle must be reported to the police and a police report made, regardless of the chosen insurance package. In the event that you do not have a police report on the harmful event, you will be charged the full amount of the damage.
When can I expect my deposit back?
You can expect the return of the deposit within ten working days at the latest.